Information We Handle
When you register, we ask for your mobile number, a password, and basic account details so we can verify your identity and set up your wallet. Every deposit or withdrawal you make through bKash, Nagad or Rocket creates a transaction record we keep to reconcile payments
-
1
and handle any disputes. We log device data—your IP address, browser type, operating system—to spot unusual activity and protect your account from unauthorised access. If you contact support, we store the conversation so the next agent can pick up where the last one left off. We
-
2
do not share your mobile number or wallet transaction history with third parties for marketing purposes. Access to personal data is restricted to staff who need it to process payments, verify accounts, or resolve support tickets. Cookies track your session so you stay logged in as
-
3
you move between the lobby, live tables, and your account page; you can clear them through your browser settings, though doing so will log you out. We retain account records and transaction logs for as long as your account remains active and for a period afterward
-
4
as required by financial record-keeping standards in eligible regions. If you want to review the information we hold, request a correction, or ask us to delete your account, contact support through the channels listed below. Availability of our services depends on local law and eligible regions;
-
5
we adjust data-handling practices to comply with the regulations that apply where you are.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.